It looks like customers should be worried about the Patelco security breach because it is more serious than we imagined. This is not our estimation, Patelco Credit Union made the announcement and said that the situation is serious.
We always say that technological improvements have good and bad sides and these kinds of security breaches affect people’s financial statuses pretty bad. The Patelco security breach is still under investigation and we will get more information about it in the coming days.
Patelco security breach affected many customers
Last weekend, Patelco Credit Union faced a major problem that stopped its services. This $9.7 billion company in Dublin, California, had a serious security issue. Erin Mendez, the President and CEO, confirmed this. The problem started suddenly and stopped nearly 500,000 members from using important banking services like online banking, the mobile app, direct deposits, and using their debit and credit cards.
Early on Saturday, Patelco announced that all their digital services and transactions were not working. Members got an email from CEO Mendez about the issues. She did not share many details about what exactly went wrong. By Monday morning, Patelco’s online systems were still down. The Patelco security breach looks very, very serious.
View this post on Instagram
Patelco data breach is very serious
The community is still shocked, but Patelco is trying to fix the problem. Starting Monday, Patelco employees will be ready to help in person at branches, through live chat, and on call centers. But they expect a lot of people to call, so there might be long waits.
Patelco said sorry for the trouble and worry this breach caused. They are working hard to fix everything and will help as much as they can during regular hours. They also said they would keep everyone updated but can’t give out specific account details right now. This shows how serious the security problem is and that they are being very careful to protect everyone’s information.
What is Patelco Credit Union?
Patelco Credit Union started in 1936 for people who worked at the Pacific Telephone and Telegraph Company, which is now AT&T. It’s a big financial group that helps its members instead of trying to make a profit. It has more than $9 billion and is one of the oldest and biggest credit unions in the country. It mainly helps people in Northern California, especially around the San Francisco Bay Area.
Is Patelco only in California?
Patelco Credit Union mainly works in Northern California in places like the Bay Area, Sacramento, and San Jose. But it also helps employees from over 1,100 different companies all over the United States. This shows that Patelco is important not just in California but across the country.
Featured image credit: Patelco Credit Union
